Shipping policy
Shipping Policy
Made-to-order products
All of our clothing is made to order. Please allow 2-5 days for your order to be produced before it ships. Production may take longer during holidays, sales, or particularly busy periods.
Shipping times
Once your order has shipped, estimated delivery times are calculated at checkout.
These are estimates, not guarantees. Your total delivery time includes both production and shipping, so most US orders may take approximately 7-15 days from the order date.
Tracking
When your order ships, we’ll email you tracking information. Tracking may take 24–48 hours to update after shipment.
Delays
Delivery times may be affected by carrier delays, severe weather, holidays, incorrect addresses, or customs processing. International orders may also be subject to import duties, taxes, or other fees charged by the destination country.
If your order hasn’t arrived within 15 days after the estimated delivery window, contact us at info@kaliforniakollab.com with your order number so we can help.